Pravin Zugare

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Refund Policy

Last updated: January 1st, 2025

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided through our website and software development work. By engaging our services, you agree to the terms specified in this policy.

1. Eligibility for Refund

Refunds will only be considered under the following circumstances:

Project Cancellation: If the project is canceled by the client before work has commenced.
Non-Delivery of Service: If no work has been delivered as per the agreed timeline and terms.

Deficiencies in Deliverables: If the delivered work does not meet the agreed-upon specifications outlined in the contract.

Force Majeure: If unforeseen circumstances, such as natural disasters or other events beyond our control, prevent the completion of the project.

2. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

Change of Mind: If the client changes their mind after the commencement of the project.
Partial Work Approval: If partial work has been approved by the client during the project lifecycle.
Delayed Communication: If delays in project completion are caused by the client’s failure to provide timely feedback, approvals, or required information.
Third-Party Services: Costs associated with third-party tools, plugins, or software that have been procured for the project.

3. Refund Process

To request a refund, clients must:

Submit a written request via email, including the reasons for the refund and supporting documentation, if applicable.
Allow up to 14 business days for the request to be reviewed.
Upon approval, the refund will be processed within 7-10 business days through the original payment method.

4. Partial Refunds

In cases where some work has been delivered but does not meet the agreed specifications, a partial refund may be issued based on the proportion of incomplete or unsatisfactory work.

5. Scope of Revisions

Clients are entitled to a set number of revisions as specified in the project agreement. Refund requests based solely on dissatisfaction after the allocated revisions have been exhausted will not be entertained.

6. Termination by Client

If the client terminates the project prematurely, refund eligibility will depend on the amount of work already completed. Any refundable amount will be determined at our sole discretion.

7. Termination by Us

In the event that we are unable to complete the project due to internal issues, a full refund will be issued for the undelivered portion of the work.

8. Contact Information

For refund-related inquiries or to submit a refund request, please contact us at: Email: pravinzugare534@zohomail.in Phone: +91-9552267856

9. Modifications to this Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. By engaging our services, you acknowledge that you have read, understood, and agree to this Refund Policy.

Developed by Pravin Zugare